Training FAQ

Are there any course discounts?

Course payments are due in full at the time or the registration or no later than 48hrs before the start of the class for those listed as “prospect students”. 

However, FPA offers the following rebate programs.  Rebates are issued to qualifying members once the course begins by our Accounting Department. All such rebates are distributed by check and mailed out to the students upon the start of the class.

Please allow two business weeks for rebates to be sent.

  • Senior Citizens (age 60+) qualify for a 20% class rebate. For bookkeeping purposes please provide a copy of your driver’s license at the time of the membership registration
  • Students qualify for 20% class rebates as part of our regular training courses (High school, Middle schools and local college students all qualify).  Please provide a copy of your student ID or latest school registration letter
  • Certified FPA members can also earn class credits towards FPA training classes when they volunteer their services for shows produced at or through FPA. Please review our volunteer information for further details about this program

Rebate options can be combined but not exceed 50% of the original course fee.

Can a class be cancelled?

If inclement weather or insufficient enrollment necessitates cancelling a course, we will notify you by Email or phone. Registrants in canceled courses should contact FPA at 571.749.1102 for future class dates. You will have the option to transfer you enrollment to a future class, receive a course credit or a full refund of the course fee amount.

Where are courses held?

All courses will be held at the Fairfax Public Access station located at: 2929 Eskridge Rd., suite S, Fairfax, VA 22031. There are plenty of available parking spaces at the Alliance Center but please park in the slots marked "Reserved 2929 “S”, “T" or "V" (Visitors).

Why are some courses in the schedule labeled as ACE?

Fairfax Public Access has a partnership with Fairfax County Public Schools - Adult Community Education. Courses labeled as ACE are the same as the others with the only difference being that registration is open to ACE students first. A week before the course start date registration becomes officially open thru the FPA Training Dept. (as long as openings remain in the class). To register ahead of time in one of these classes, FPA members can enroll with ACE as well but please visit ACE's website or call 703-658-1201.

What is FPA's inclement weather policy?

Please visit our website call FPA or call our main number at 571.749.1100 for changes to the schedule due to inclement weather.  FPA also follows the same inclement weather closings as Northern Virginia Community College, Annandale campus.


What happens if I'm late or miss a class session?

Punctuality is very important especially on single day workshops.  Latecomers risk receiving an incomplete or a failing grade and may be required to reregister in full for the course in order to be certified.

If you'll miss or are going to be late, contact both the instructor and the Training Dept. as soon as possible. Please note that FPA does not offer makeup sessions and instructors are only available during the specific scheduled course hours. Too much missed content might cause a student to receive a fail or incomplete grade and will require the student to re-register and repay he course fee in order to get properly certified.

How can I use my volunteer credits to pay for courses?

Members can use their class credits to receive a rebate of up to 50% of the original course fee. Course fees are due in full upon registration; however, once a course begins our Accounting Department will begin issuing rebates to qualified members. All rebates are handled by check and mailed out to students but please allow two weeks for processing.

Important: Qualifying members can combine our senior discount, our student discount and their class credits to reach the maximum 50% rebate option.

Please inform the Training Depatment of any discounts you may qualify for at the time of your registration. If using volunteer credits, only those credits available at the start of the class can be applied to the rebate. Any surplus of class credits will remain on record and will only expire if the membership becomes inactive.

What are FPA's course withdrawal and refund policy?

To withdraw and receive a full refund or a class credit for future classes your request must be received two business days prior to the class start date.  Students who cancel with less than two business days of the first day of a class will not receive a refund. However, students will have the option of applying the course fee to another class (class credit) or transfer to the next available class.

Processing of refunds take two weeks and our Accounting Department issues the refund by mailing a check to the student.

For further questions, you may contact the Training Dept. (571-749-1102), Email us at or fax us at (571-749-1112). Please include your full name and the class you are withdrawing from when requesting a refund.  

How do I register and pay for a course?

*It is highly recommended to contact the Training Dept. ahead of time to check for course availability.  To attend a course you must be an FPA member. 

Registering for Courses

FPA members can contact us directly at the Training Department to enroll in a course and/or check on the status.  To ensure a spot in the course please complete the fee at the time of the registration. We can include your name in the class as a “prospect student” but this will not guarantee the spot. Early registration payment is encouraged to ensure the spot and to confirm that the course has the required number of students to proceed.

As long as spots remain open registration and payments are due 48hrs before the start of the class in order to finalize the roster on time for our instructors.  “Prospect students” will not be included in the final roster and we cannot accommodate late payments or class walk-in students.

Training Department Office Hours:

Monday thru Friday: 8am-4pm

Phone: 571-749-1102

Fax: 571-749-1112 


Payment Methods

Course payments must be made in full at least 48 hours (2 business days) before the start of the course. FPA accepts: Checks (payable to FPA), MasterCard, Visa, Cash or Money Orders.

  • Members may register & pay by phone with a credit card by calling the Training Department (571-749-1102).
  • By mail if sufficient time is left before the start of the course.  Registrations submitted by mail should include a completed copy of our course registration form in order to confirm the student name, the name of the course, and the course date they wish to enroll in.  Always ensure to contact the Training Dept. ahead of time to confirm your reservation ahead of time. Mail in the registration and payment to the Attention of the Training Dept.  Fairfax Public Access - 2929 Eskridge Road Suite S, Fairfax, VA 22031
  • In person registration payments maybe be completed at the admin office or the equipment room during our hours of operation.